As a business rapidly moving from post-pandemic recovery into an ambitious growth phase, we needed our agency partners to respond with pace and impact. PMG has done exactly that and helped us demonstrate the compelling value of Performance and Content Marketing back to the wider business. The results speak for themselves and we continue to accelerate our efforts together with valuable, measurable and incremental revenue impact.
Accessibility Tools
PMG Digital Made for Humans
Content strategy that drives revenue gains
Targeting travelers' needs to boost site traffic
Capabilities
- Full-Funnel Omnichannel Media Strategy, Planning & Buying
- Data & Analytics
- Global Reach
- Strategic Planning & Insights
Travelex, a global leader in currency exchange, operates a unique blend of physical stores and an online platform. Unlike competitors offering a range of financial services, Travelex focuses exclusively on foreign exchange, including cash and prepaid cards. However, Travelex's on-site content was lagging behind. Key areas such as travel guides, essential for attracting customers, were outdated and poorly optimized for search engines.
Competing against renowned travel media companies required a new approach. While conversion-focused pages existed, they assumed user knowledge that many potential customers lacked. Moreover, the existing "Travel Guides" did not capitalize on high search volumes related to currency exchange topics. Travelex needed a comprehensive content refresh to better align with user needs and search behaviors.
Our content revamp aimed to position Travelex as a trusted expert in currency exchange by targeting users at every stage of their travel planning journey:
Top of funnel (Awareness): Reaching users who were just beginning to plan their trips and were unfamiliar with Travelex. We created content addressing basic currency questions (e.g., "What currency does Turkey use?").
Middle of funnel (Consideration): Engaging users researching currency exchange options. Informative guides highlighted Travelex's services and the benefits for users.
Bottom of funnel (Decision): Capturing users ready to convert by providing detailed currency guides that built trust and offered clear calls to action for ordering currency.
By targeting informational keywords and creating clear pathways to conversion, we aimed to capture search intent at each stage of the customer journey and ultimately drive higher conversion rates.
Our approach began with a comprehensive Content Gap Analysis, aimed at identifying high-value keywords where Travelex was underperforming. This step was critical in understanding which opportunities to target and how to position Travelex against competitors in the foreign exchange market. With this analysis in hand, we moved to strategic content planning, aligning article topics with peak travel seasons. For example, we prioritized publishing articles like "currency in Iceland" ahead of the anticipated search surge between October and January.
To further enhance SEO performance and content structure, we revamped the site’s architecture by transforming existing Travel Guides into authoritative "pillar" pages. These pages, such as "Traveling to Egypt," were linked to related content like "What currency does Egypt use?" and "Is Egypt expensive? Our budget Egypt travel guide." This internal linking strategy not only boosted the search ranking of new content but also strengthened the visibility of existing pages.
Once keywords were approved, we conducted thorough research into the search landscape for each target phrase. This enabled us to create content frameworks—complete with keyword recommendations, optimized headings, and strategic internal linking—that maximized the relevance and discoverability of each article. Throughout the process, we remained focused on driving SEO value while ensuring the content met user needs at every stage of their journey.
21
New articles created
31k
Organic traffic
3.6MM
Organic impressions
33%
Increased traffic YoY
Over a three-month period, we published 21 new articles, each tailored to meet user needs and optimized for high-value keywords. In the six months following the content overhaul, the new content produced by PMG generated over 31,000 organic clicks and 3.6 million organic impressions, significantly increasing Travelex's visibility in search results.
As a result, Travelex's website experienced a 33% year-over-year growth in traffic, a clear demonstration of the effectiveness of our strategy in driving both search performance and customer engagement. This growth not only boosted organic traffic but also enhanced brand awareness, positioning Travelex as a trusted authority in currency exchange. The increase in user interactions and engagement further validated the relevance and appeal of the refreshed content, showing a sustained impact on the company’s digital presence.